🔒 Personal Information Protection

d4444's Privacy Policy

At d4444, protecting your personal information is our highest priority. This policy explains how we collect, use, and store your information.

Last Updated: January 2026 | Effective Date: 1 January 2026

1 Introduction

d4444 is a trusted online casino and sports betting platform in Bangladesh. This Privacy Policy ("Policy") applies to the d4444 website at https://d4444.cam and describes how we collect, process, store, and protect the personal information of our users.

By using our platform or completing registration, you accept the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. Contact our support team for any questions or concerns.

d4444 respects user privacy and this policy has been prepared following international best practices in data protection. We commit that your information will not be sold to any third party.

2 Information We Collect

The following categories of information are collected on the d4444 platform to provide services, verify accounts, and ensure security:

2.1 Personally Identifiable Information

  • Full name and date of birth (for age verification — for users aged 21 and above only)
  • Email address and contact information
  • National ID or passport number (as part of the KYC process)
  • Current address and country

2.2 Financial Information

  • Mobile banking number (bKash, Nagad, Rocket, Upay) — for transaction verification
  • Deposit and withdrawal history
  • Transaction amounts and dates

2.3 Technical Information

  • IP address and device identifier
  • Browser type and version
  • Operating system and device model
  • Cookie data and session information
  • Login time and access logs

2.4 Gaming Activity Information

  • Play history, bets, and results
  • Bonus usage information
  • Time spent on the platform
  • Preferred game categories

3 How We Collect Information

d4444 collects user information in the following ways:

3.1 Direct Collection

You provide information directly when filling in the registration form, during KYC verification, when making deposits or withdrawals, and when contacting the support team.

3.2 Automatic Collection

When you use the d4444 platform, our systems automatically collect technical information — such as IP address, cookie data, and browsing behaviour. This information is used to improve platform performance and ensure security.

3.3 Collection from Third Parties

Some information may be collected through identity verification service providers and payment processors. These third parties are governed by their own privacy policies.

4 Purposes of Using Information

d4444 uses collected information for the following legitimate purposes:

  • Account Management: To create, manage, and keep your account secure.
  • Identity Verification: To confirm age and identity in accordance with KYC policy.
  • Financial Transaction Processing: To complete deposits and withdrawals securely.
  • Customer Support: To resolve your questions and issues.
  • Fraud Prevention: To detect and prevent illegal activity.
  • Responsible Gaming: To identify excessive gaming patterns and provide support.
  • Platform Improvement: To analyse and improve the user experience.
  • Legal Compliance: To comply with applicable regulations.

Your information will not be used beyond the purposes stated above. If we need to use your information for a new purpose, we will notify you in advance and obtain your consent where required.

5 Information Sharing and Third Parties

d4444 never sells your personal information to third parties. However, limited information sharing may occur in specific circumstances:

5.1 Service Provider Partners

Minimum necessary information may be shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers to carry out their work. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to disclose information in accordance with court orders, lawful requests from government authorities, or applicable legal requirements.

5.3 Fraud and Security

In cases involving investigation of money laundering, fraud, or other illegal activity, necessary information may be shared with the relevant authorities.

5.4 Business Transfers

If there is any change to d4444's business structure (merger or acquisition), user data may be transferred as part of the assets. Even in such cases, the terms of this Privacy Policy will continue to apply.

6 Data Retention and Security

6.1 Retention Period

Information is retained for as long as your account is active and for the period required to meet legal obligations after account closure. Financial transaction records are generally retained for a minimum of five (5) years.

6.2 Security Measures

d4444 uses industry-standard technology to protect your information:

  • SSL (Secure Socket Layer) encryption — all data transfers are secured
  • AES-256 encryption — for stored sensitive information
  • Two-Factor Authentication
  • Regular security audits and vulnerability assessments
  • Least-privilege access policy — only authorised staff can view information
  • Firewall and intrusion detection systems

While we are committed to maintaining the highest level of security, it is not possible to guarantee 100% security for data transfers over the internet. We therefore advise you to use a strong password and keep your login credentials confidential.

7 Cookie Policy

The d4444 platform uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

7.1 Types of Cookies

  • Essential Cookies: For the basic functionality of the platform — login sessions, security tokens.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand platform usage patterns and improve our services.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some important platform features to not work properly.

8 Your Rights

As a d4444 user, you have the following rights:

  • Right of Access: You may request to know what information we hold about you.
  • Right of Rectification: You may request correction of inaccurate or outdated information.
  • Right of Erasure: In certain circumstances you may request deletion of your data (complete deletion may not be possible if legal obligations apply).
  • Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
  • Right to Data Portability: You may request your information in a structured, commonly used format.
  • Right to Object: You may object to certain processing activities.

To exercise any of the above rights, contact our support team. We will endeavour to respond to your request within 30 business days.

9 Protection of Minors

d4444 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during the registration process.

If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. Parents or legal guardians may contact us regarding this matter.

10 Changes to This Policy

d4444 reserves the right to update or change this Privacy Policy at any time. For any significant changes, we will notify users in the following ways:

  • By displaying a clear notice on the website
  • By sending a notification to the registered email address
  • By updating the "Last Updated" date at the top of the page

Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. We recommend reading the policy again before using our services after any changes.

11 International Data Transfers

d4444 may store or process information outside of Bangladesh. The countries to which information is transferred may not have data protection laws equivalent to or stronger than those in Bangladesh.

However, d4444 ensures that appropriate safeguards are in place for any international data transfer — including contractual protection clauses and industry-standard security protocols.

12. Contact and Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

[email protected]

Our customer support team is available in Bengali 24 hours a day, 7 days a week via live chat. We commit to responding to your privacy-related complaints within a maximum of 30 business days of receipt.

To learn more about your data protection rights, visit our FAQ page or read the Responsible Gaming page.